A well established Digital, Screen and Litho printing Company in Epping invite applications for an experienced, telephonist / Receptionist. To confidently operate a busy switchboard with regards to all incoming calls( within 3 rings as often as possible). Assist with outgoing calls when requested Ensure that the night service system and message system are in working order and that all members of staff are familiar with it. Ensure that all communication systems are in working order and to attend to problems and ensure that solutions are found as urgently as required. Take messages accurately and efficiently. Ensure that calls are returned ( or that the individual responsible is aware of the message ) Assist Clients and other callers as far as possible Demonstrate a courteous, polite and friendly telephone manner Control the reception area in terms of deliveries, visitors and appearance. Visitors to be seated, announced, offered refreshments. Deliveries to be checked ( quantity ) signed for. Assist with general requests from staff Compile and evaluate Monthly Absenteeism analysis and provide Data to the Human Resource department. Courier, file and store necessary stationery, documents and postage. Manage the staff birthday calendar Maintain the staff contact details such as home, e-mail and telephone details. Keep reception area neat and tidy.
Only shortlisted candidates will be contacted. Should you receive no feedback within 2 weeks of the closing date, kindly accept that your application did not succeed.
Requirements Good communication skills. Proficient in Word, Excel, Outlook and the use of the internet. Advantageous Appropriate Education and training certification in Telephone Etiquette
Personal Skills/Attributes Friendly and even tempered Professional Image Good Organizational Skills
Details Remuneration: Cost to Company R4000 pm Province: Western Cape City: Cape Town Education level: Matric Job level: JuniorMid Type: Permanent Reference #Telephonis