Telesales a serious pain African Bank and Russels furniture retailers are the worst offenders. 5 May 2008
Poor Service Do Salesmen go through special training to master the art of being patronizing and condescending? 7 Mar 2008
Advertising Rates I am bringing a new publication to South Africa and want to compare advertising rates for a business card size advert in publications. www.thesnippet.net what are the best comparisons 26 Feb 2008
Diesel Prices- Cape Town With unregulated prices it is important that we know who is playing the game. 3 Oct 2007
Sales Letter Do's & Dont's I am designing a sales letter for a security company specialising in access control, fire detection & cctv therefore how should this letter read? 19 Apr 2007
What makes it the best How do you find out who has thew best longterm sales training. 9 Mar 2007
Difficult to sell? How difficult is it to sell ad space for tv - mags - events - etc?? 26 Jan 2007
Media Sales Commissions What is the standard industry renumeration and percentage commission structure for TV airtime sales representatives? 23 Jan 2007
Is customer service dead and buried in SA? Was it ever even there and when one complains to a call centre, are one's complaints ever relayed to the MD or someone in authority because I'm gatvol of shouting for service?! 30 Mar 2005
Buying pirate DVDs is a crime I agree that buying pirate DVDs is a crime but should we not look at DVD prices as a solution? 18 Jan 2005
Unscrupulous sales practices Is there consumer protection against unscrupulous sales practices in SA? 27 Nov 2002