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Relationship selling

This two-day course is highly experiential, giving participants many opportunities to practise relationship building sales skills, changing salespeople from being target-focused to being buyer-focused.

Participants will learn the behavioural styles model, which is an easy-to-use yet highly effective tool for reading customers.

The best salespeople remember that they have two ears and one mouth for a reason. The philosophy behind Relationship selling is that the sale only begins the relationship with the customer. Professionalism, problem–solving, great communication skills and an awareness of the big picture are the characteristics of a relationship selling approach.

Venue

Date: 17 September 2008 to 18 September 2008
Location: Johannesburg
Cost: R3800

Contact: Rosalind
Company name: Learning in Practice
Telephone number: 083 784 6510
Email address rosalind@lipsa.co.za


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