In this one-day course learn why assertiveness skills are essential in improving your communication with colleagues, peers, friends and family.
Assertiveness is defined as the ability to express your feelings, opinions, beliefs, and needs directly and honestly, without coming across as either aggressive or passive. It is important to be able to do this whilst respecting your own and others' feelings and rights.
In this one-day course learn how to:
- Understand assertiveness; - Understand your personal assertiveness style; - Apply assertiveness as a communication strategy; - Improve your communication skills both at work and in your personal life.
Venue
Date: 30 September 2008 Location: TBC, Cape Town Cost: Cost: R1500.00 per person (including all course material and catering)