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Assertiveness strategies

In this one-day course learn why assertiveness skills are essential in improving your communication with colleagues, peers, friends and family.

Enhance your communication skills…
Increase your self-confidence and self-esteem…
Gain the respect of others…
Improve your decision-making ability…
Hold those difficult conversations…

Assertiveness is defined as the ability to express your feelings, opinions, beliefs, and needs directly and honestly, without coming across as either aggressive or passive. It is important to be able to do this whilst respecting your own and others' feelings and rights.

In this one-day course learn how to:

- Understand Assertiveness;
- Understand your personal Assertiveness style;
- Apply Assertiveness as a communication strategy;
- Improve your communication skills both at work and in your
personal life.

Venue

Date: 26 August 2008
Location: TBC, Johannesburg North
Cost: R1500.00 per delegate (including all course material and catering)

Contact: Vicky or Karin
Company name: Tomorrow Training
Telephone number: 082 884 9588 or 083 600 4623
Email address vicky@tomorrowtraining.biz

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