Internal communication is a vital component in the success of any organisation and, if done effectively, it is a powerful tool through which organisations can share information that will build employee engagement, create positive attitudes, increase productivity, manage change and add value to the organisation's bottom line.

However, these days, communicators face a more difficult task than ever! In the communication-overload environment in which we live, people are constantly bombarded with emails and information, so in most cases, employees will disregard internal email as it is seen as irrelevant and not important. With the developments in the digital space, people also want to communicate differently and feel that they are part of the communication rather that just on the receiving end.

So, how can you change the role of internal communications to one that will add value and motivate staff to get involved and excited about your campaign?

Join Knowledge Resources at the Internal Communications seminar on 18 September 2008 and gain practical advice, learn about new developments and understand new trends in order for you to deal successfully with these challenges!

During this one-day interactive seminar, speakers will address topics such as:
• Internal communications and its place on the business agenda
• Key elements of an effective internal communication strategy spanning multiple offices and countries
• Measuring the ROI of your communication interventions
• Crisis management and internal communication
• Internal branding: an eclectic approach to engaging employees
• New trends and challenges for internal communications
• Leveraging the social web (blogs, Wikis, social networks) for better communication, collaboration and connection behind the corporate firewall
• Change management: creating shared meaning, commitment and sustained effort in organisational change initiatives through interactive and collaborative communication techniques

Come and hear from leading experts:
• MaQueen Motuba, Head of Branch Banking Communication, FNB
• Ingrid Lotze, CEO, Puruma Business Communications
• Dr Amanda Hamilton-Atwell, CEO, Business DNA
• Evan Bloom, Managing Director, Crisis Communications Consultancy
• Andrea Legg, Manager: Internal Communications & Corporate Responsibility, Ericsson
• Derry-Lee Lawrence, Head: Organisational Psychologist, HKLM Ignite
• Mike Stopforth, CEO, Cerebra
• Dr. Eriaan Oelofse, Principal Consultant, ChangeWright Consulting

Book now to avoid disappointment!
Date: 18 September 2008
Venue: The Grace Hotel, Rosebank, Johannesburg

Registration fee: R3 750
This fee includes VAT, conference material, lunch, refreshments and parking.

Special offers: Register four delegates and the fifth delegate attends free of charge.
NGOs and academics will receive a 50% discount!

For more information contact Maureen Joubert on +27 83 226 6657 or email: maureen@knowres.co.za

To book your seat contact Plaxy Kathumba on +27 11 880 8540 or email: plaxy@knowres.co.za

Venue

Date: 18 September 2008
Location: Johannesburg

Contact: Maureen Joubert
Company name: Knowledge Resources
Telephone number: +27 83 226 6657
Email address maureen@knowres.co.za