COMPANY PROFILE
Since its inception in 1999 The Communication Academy has offered focused communication and selling skills training to Executives in a cross section of industry throughout Africa.
Delia Thompson (CEO) who spent four years in the corporate environment as a Sales Manager started the Communication Academy after receiving her LTCL from the Trinity College of London (affiliated to Cambridge University) in speech and communication – teaching diploma.
Marc Andrew (COO) has a national diploma in marketing and sales management from the Pretoria Tech, and a sales project diploma and train the trainer from the Industrial Society of London. Marc Andrew has sixteen years experience in sales from sales executive all the way through to group sales director for a global business information company at the age of thirty one. Marc Andrew has experience in selling in a cross section of industry including: fmcg, retail, luxury goods, business information, it, financial services, consulting, training, calls centre and recruitment. Marc has also established sales divisions for four large global companies in London, New York, Lagos and Johannesburg, with regards to manpower, systems, strategies, policy and procedure Marc Andrew has also completed training in finance, labor law, human resources, project management, conflict resolution, change management with various training institutions both locally and internationally. In addition Marc Andrew ran two large global accounts for a top consultancy, namely Samsung and Hewlett Packard.
The Communication Academy is committed to improving professional communication, customer service and sales within the African business environment. It is the belief in and commitment to genuine client behaviour backed by carefully researched and updated training material that has been the foundation on which the company is based.
The Communication Academy is based in Gauteng but operates throughout Africa. A team of talented qualified individuals has offered their exceptional services to a wide range of clientele in the following countries:
Zambia
Nigeria
Uganda
South Africa
Lesotho
Swaziland
All levels of business executives throughout the private and government sector within South Africa and Africa have successfully completed the courses offered by The Communication Academy these included:
Selby Baqwa – Head of Corporate Governance for Nedbank
Bad Brad Wood – Big Brother Contestant
Nelly (Night Shade) –The Gladiator
Khaya Ngema – DPSA Executive Director
Matabiso Lepona – Lesotho Cabinet Minister
Councilor Louis Coetzee – Tshwane Council
Various CEOs, Directors, Ministers from Nigeria, Uganda, Lesotho, South Africa and Zambia.
The Communication Academy focuses on public speaking with confidence and effective use of the voice. With a strong belief in the importance of Confident Communication and the impact it has on an individual’s performance and self-confidence.
Vision
To improve and better communication skills among business executives at all levels throughout Africa.
Mission
To ensure that training is consistently updated through intensive research in order to meet the needs of business executives in an ever-changing business environment.
Values
To ensure that people realize their full potential,
To ensure as Africans we can all learn to communicate with confidence,
To constantly improve service to clientele throughout Africa.
Services offered:
All our workshops are highly interactive, practical and guaranteed individual attention to all attending delegates.
In-House Training:
The Communication Academy can customize the workshops to suite your specific company needs. This is a more cost effective way of training multiple delegates from a company. A minimum of five (5) delegates is required to make the workshop feasible.
Open Workshops:
The open workshops are run in Midrand, Cape Town, Durban, Bloemfontein and Nelspruit on a monthly basis. For dates please visit our website at: www.thecommunicationacademy.co.za
Individual Training:
The Communication Academy offers individual voice and presentation training at our offices to individuals who need to improve their ability and enhance their confidence when talking to groups of people whether it be meetings or presentations both for business and personal use.
The workshops we offer are:
Call Centre Training (Communication and Sales)
Confident Communication and Presentation Skills (Communication)
Customer Care Training (Communication)
Face the Media (Communication)
Motivation Techniques
Secretarial Training (Communication)
Sales Manager Training (Sales)
Selling with Confidence Sales)
Voice over the Telephone (Communication)
Areas of expertise: Voice, Communication and Sales
What our clients had to say:
“Course worth attending, as communication plays a vital role in every company.”
Nelson Mandela Metropolitan Council
“I would do the workshop again.”
The Star Newspaper
“I feel more confident and professional.”
Otis (Pty) Ltd
“What a wonderful workshop, and for a change a workshop has delivered on what it promised.”
Multichoice
“The energy throughout the workshop is amazing and uplifting. Extremely motivating.”
Highveld Steel
“Excellent presentation and brilliant facilitation, well done and thank you very much.”
Anglo American
“The course is highly beneficial to an individual, and I would highly recommend it to other members of my organization. It improves ones self confidence.”
South African Revenue Services
“I would recommend this workshop to anybody; it is very empowering for one.”
City of Johannesburg
“I will recommend this workshop to family, friends and colleagues so that they may also unleash their potential as I have.”
Eskom
“If all companies put their employees through this workshop, they would learn to communicate professionally; it was brilliant”
Equity Aviation
Connected by: Uninet
