Conflict management in the workplace
[Howard Badler] Conflict management seems to be the buzzword in a number of articles that I have read recently and I am seeing more and requests for conflict management training. Firstly you need to understand the definition of a conflict. Read on... 19 Sep 2008 10:13

Marketing the unseen
[Claus Jakobsen] Consumers respond best to what they can see. We buy a watch because it symbolises what we believe is our place in society: a fashionista or an elegant businessperson. Cars and clothes are highly visible statements of our individuality and we also often use them to make a statement about how far we've come in life. But what about invisible assets? 17 Sep 2008 09:26

Johannesburg SMME trained to focus on export markets
[Rudo Mungoshi] Scores of Small Medium and Micro Enterprise (SMMEs) owners are being trained and mentored by the City of Johannesburg and the Johannesburg Chamber of Commerce to help them expand into the export market. 17 Sep 2008 06:06

Workshops to help small business
[Siphiwe Nyathi] Workshops will be held in Limpopo this week to explain how small businesses can access support from government. 15 Sep 2008 13:08

Six powerful prospecting tips
[John Boe] Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products and trained by the same sales manager struggle each month financially to make ends meet? The answer to this question is painfully simple: the six-figure sales reps spend more time on the phone and never forget to ask for referrals! 27 Aug 2008 08:35

First CWG protégé to experience US harvest
Howard Booysen, the first aspiring winemaker to be selected for the Cape Winemakers Guild Protégé programme, is off to California to experience first hand the grape harvest in this prominent wine region in the USA. 26 Aug 2008 13:56

Free expert hands-on help for SMMEs
A Dutch organisation is offering to help Small, Medium and Micro Enterprises (SMMEs) in South Africa, by providing the free services of retired managers willing to transfer their knowledge and experience to local entrepreneurs. 26 Aug 2008 11:19

The case for sales force transformation
[Peter Gilbert] It is becoming increasingly difficult for companies to differentiate themselves by what they sell. If they are unwilling to differentiate themselves by how they sell, then they will, by default, end up differentiating themselves by how much they sell it for. 13 Aug 2008 09:03

Initiative to train over 2000 wine fundis for 2010
Wines of South Africa (WOSA), the not-for-profit organisation that promotes South African wines worldwide, is initiating a novel job-creation campaign to train 2010 wine waiters ahead of the 2010 FIFA World Cup. 31 Jul 2008 12:42

Sharp to demystify the six myths of retailing
Professor Byron Sharp leads the Ehrenberg-Bass Institute, which conducts serious research and development into how marketing works based on over 80 years of data from top global companies. Join him at South Africa's first ever Retail Advertising Conference, where he will demolish six myths of retailing. 23 Jul 2008 14:23

Understand how consumer protection will impact on business
South African consumers are set to become some of the best protected in the world with the new consumer protection legislation in the pipeline; companies, however, will have to change the way they do business. 22 Jul 2008 09:53

Wits University empowers informal traders
[Makoena Pabale] Over a hundred informal traders recently gathered at the University of the Witwatersrand in Johannesburg to get more information about registering their businesses. 16 Jul 2008 12:19

Training debt counsellors
In an effort to assist debt counsellors overcome the challenges they are facing, the National Credit Regulator (NCR) and the Banking Association of South Africa (BASA) are currently conducting training sessions for debt counsellors until the end of August 2008. 9 Jul 2008 13:15