The nexus of Conexus expands

From humble beginnings in March 2004 where it operated a six-seat helpdesk in Roodepoort, Conexus has experienced phenomenal growth over 24 months.

Conexus now employs over 100 staff in its three Call Centres. Its Flagship Call Centre in Rivonia has undergone a major upgrade to absorb Head-office staff and a lease extension of an additional 800m² to accommodate new outsourced projects, a state-of-the-art training centre and to allow for anticipated growth.

Revenue was up 73% between 2004-2005, new customer acquisition has been steady on the back of a buoyant economy and market-readiness for small and medium scale outsourcing.

Conexus also celebrates a number of other significant milestones in March:
• Conexus signs up its 250th customer onto its Tactix Software Solution (visit our new website for more information on this and other products - www.conexus.co.za)
• Conexus launches Tactix version 3.0 (the latest release of its post- transaction follow-up tool)
• Conexus launches its "Mission-control" dept, new customer helpdesk and website
• Conexus launches its Training Academy
• The consolidation of its operations at the Rivonia Call Centre offices

Jake Orpen, Conexus MD, comments that these new investments further solidify Conexus as a major player in the Outsourced Call Centre market and provide the basis for aggressive sales efforts into new markets in and outside of South Africa.