UBA launches tourism paycard in Nigeria 27 Jun 2008 13:16
Malawi bank introduces cash passport 4 Jun 2008 14:42
Conexus paves the road for automotive sales and service standards in Africa 3 Jun 2008 16:11
Zim business launch customer service organisation 7 May 2008 14:00
Thuraya to expand services in Nigerian market 4 Apr 2008 09:53
Senegal telecoms seals major deal with Ascade 17 Mar 2008 12:01
Press harassment hinders Niger's development, watchdogs warn 16 Jan 2008 07:32
Algeria Telecom launches 48 calls centres 28 Nov 2007 11:52
Post Bank to improve banking in Uganda 26 Nov 2007 12:02
Innovation is alive and well and living in loyalty programs 9 Nov 2007 13:35
Quality of service committees to investigate networks 22 Oct 2007 10:00
When someone telephones your company... 7 Sep 2007 07:45
Pumping up sales through potent promotions 31 Aug 2007 12:07
The right way to complain 30 Aug 2007 13:13
SA contact centre industry set to become global player 13 Jul 2007 09:40
Small businesses get access to banking 21 Feb 2007 20:46
Call for CRM papers for best practice casebook 26 Mar 2006 11:55
South African CRM Forum launches 13 Jul 2005 12:35
CRM forecast for 2004 7 Jan 2004 15:10
Weak protection of consumer privacy by SA websites 4 Sep 2003 18:00
Banks' handling of complaints considered poor 12 Dec 2002 10:19
CRM to rebound 22 Nov 2002 14:42
Good customer service vital to travel industry 11 Aug 2002 01:03
Small business eyed by large CRM vendors 11 Jul 2002 03:51
Customer service rated top priority 6 Mar 2002 21:02