UBA launches tourism paycard in Nigeria 27 Jun 2008 13:16

Malawi bank introduces cash passport 4 Jun 2008 14:42

Conexus paves the road for automotive sales and service standards in Africa 3 Jun 2008 16:11

Zim business launch customer service organisation 7 May 2008 14:00

Thuraya to expand services in Nigerian market 4 Apr 2008 09:53

Senegal telecoms seals major deal with Ascade 17 Mar 2008 12:01

Press harassment hinders Niger's development, watchdogs warn 16 Jan 2008 07:32

Algeria Telecom launches 48 calls centres 28 Nov 2007 11:52

Post Bank to improve banking in Uganda 26 Nov 2007 12:02

Innovation is alive and well and living in loyalty programs 9 Nov 2007 13:35

Quality of service committees to investigate networks 22 Oct 2007 10:00

When someone telephones your company... 7 Sep 2007 07:45

Pumping up sales through potent promotions 31 Aug 2007 12:07

The right way to complain 30 Aug 2007 13:13

SA contact centre industry set to become global player 13 Jul 2007 09:40

Small businesses get access to banking 21 Feb 2007 20:46

Call for CRM papers for best practice casebook 26 Mar 2006 11:55

South African CRM Forum launches 13 Jul 2005 12:35

CRM forecast for 2004 7 Jan 2004 15:10

Weak protection of consumer privacy by SA websites 4 Sep 2003 18:00

Banks' handling of complaints considered poor 12 Dec 2002 10:19

CRM to rebound 22 Nov 2002 14:42

Good customer service vital to travel industry 11 Aug 2002 01:03

Small business eyed by large CRM vendors 11 Jul 2002 03:51

Customer service rated top priority 6 Mar 2002 21:02